Your privacy is important to us. We are committed to respecting your privacy and following strict security procedures.
1. The Definition of Personal Information
We define personal information as information which can be used to distinguish or trace an individual’s identity, such as their name, date of birth, address, telephone number, etc. alone, or when combined with other personal or identifying information which is linked or linkable to a specific individual.
2. Obtaining Personal Information
We collect personal information only in compliance with relevant regulations and guidelines.
3. How We Use Your Personal Information
The personal information we collect will be used only for the purposes stated on the form.
1) We use personal information collected from our customers as reasonably required to contact customers as well as to provide travel related services such as reservations of transportation and accommodations which are provided by our partner companies.
2) With your permission, we use personal information to send you our mail magazine or other information on our partner companies’ tours and tour related services and products. This service will be terminated upon your request.
4. Protection of Personal Information
We take precautions-including administrative, physical, personnel, and technical measures to safeguard your personal information against loss, destruction, alteration, and disclosure as well as against unauthorized access. When we share personal information with our affiliated data processing company, we maintain appropriate safety policy to ensure the personal information is not subject to leakage and other risks.
5. Privacy Questions
If you would like to delete, disclose, revise, add or prevent the use of your personal information that is possessed by us and partner companies, or inquire about general information, please contact us. We will deal promptly with requests in compliance with relevant Japanese laws and our organization’s policy. Should your requests (or part of it) not be complied, we will explain the reason.